Shipping policy

SHIPPING...

Standard Shipping: $12
Express Shipping: $15

At Marval we want you to feel confident when purchasing our products online:

If you feel the item you receive is not right, we are happy to exchange, provide a credit note or a full refund. We do not refund on jewellery, swimwear, intimates (slips or tanks)

For a full refund, please contact sales@marvaldesigns.com.au and return your item within 15 days of receiving it. Refunds apply only to full priced items. Excludes sale items. We do not refund freight for incorrect choice, only if the products is faulty.

Any refund amount will be less the shipping charge. During 'FREE FREIGHT' promotions, for incorrect product choice freight charges will be deducted from the product price.

For any exchanges or credit notes, you must contact us and return the item within 15 days of receiving it.

Any returned items must be in perfect condition, with no damage made to the item or packaging. Marval Designs has the right to refuse exchange, credit or refund if item is not in exact condition. All tags must still be attached and provide your original invoice.

When returning item we recommend express post and emailing sales@marvaldesigns tracking number. This way postage is traceable and will ensure a safe delivery. If we fail to receive the return item this will be at the fault of the customer. You will not be entitled to an exchange, credit note or refund. Marval Designs will not take any responsibility for missing returns.

Refunds and credit notes will only be made once we receive the item.

Important Notice for U.S. Customers
Due to recent changes to U.S. import tariff requirements, Australia Post has temporarily suspended most parcel services to the United States and Puerto Rico. At this time, we are unable to ship orders to U.S. addresses.

Please Return to;

Marval Design
175 Conadilly Street
Gunnedah NSW 2380